Does this product have a warranty?
Yes all ECO. Accessories have a 12 month warranty. Please note, we will not replace or refund Cordless Diffusers which have been damaged by the use of viscous essential oils.
Does this fit into car cup holders?
Yes! From what we have tested however please be aware these can vary so we can't 100% guarantee.
How long will a bottle last in the Cordless Travel Diffuser?
This can vary depending on which essential oil you are using in your Cordless Diffuser, it will also vary depending on how often you use your Cordless Diffuser. For a guide, we have used the Cordless Diffuser on the 10 second intermittent setting for 2 hours, once a day and have found an essential oil will last approximately 2-3 months. This is a guide only and may vary due to the above mentioned.
What is the difference between a nebulizing diffuser and a Mist Diffuser?
Nebulizing diffusers do not use heat or water, they work by atomising the essential oils into fine particles. Nebulizing diffusers use a larger amount of essential oil for a shorter running time. However, the concentration of essential oils released into the air is much stronger. It is best to avoid using viscous oils originating from roots and trees in the Cordless Diffuser as they might cause clogging. Nebulizing diffusers are best suited for large spaces due to the high concentration of essential oils.
Which essential oils can I use in my Cordless Diffuser?
Avoid using essential oils extracted from woods and roots of plants as they are much thicker and will clog the diffuser. Avoid using Fennel, Cedarwood, Clove Bud, Cinnamon, Frankincense, Jasmine 3%, Neroli 3%, Patchouli, Rose 3%, Sandalwood 10%, Pine, Vetiver. All other ECO. essential oils are fine to use. If you wish to use these oils, you may do so at your own risk, as clogging is not covered under our warranty.
How often should I clean the diffuser?
We recommend cleaning the Cordless Travel Diffuser with a wet cloth after a few uses or each time you change essential oils. Refer to the instruction manual for more details.
Is the Cordless Diffuser noisey?
For the diffuser to atomise the essential oils it needs to vibrate which in result has been referred to having a quiet humming noise.
How long is a full charge for the Cordless Travel Diffuser?
We recommend charging for 2 hours to ensure a full charge.