Here at ECO. we want you to be 100% satisfied with your purchase which is why we offer a happiness guarantee policy! This means that if you are not completely happy with your order, you are welcome to return the products for a refund or store credit.
If you change your mind after you receive your products and no longer want to use them, return them to us within 30 days for a full refund! (Please note we will not refund shipping costs & you will need to pay for return postage)
If you have used your products and no longer want to keep them, return them to us within 30 days to receive a store credit of your purchase price. (Please note we will not credit back shipping costs and you will need to pay for return postage).
ECO. Modern essentials
4/2 Energy Circuit
Robina, QLD 4226
If you believe your items may be faulty, please email firstname.lastname@example.org with your order number and details of the issue. Please provide photo evidence if possible. We will process an exchange/refund as soon as possible for you.