All orders placed before 12pm AEST Monday-Friday will be shipped same day, orders placed after 12pm AEST will be shipped the next business day.
Australia:
Free standard shipping on all orders over $20! Shipping charges for orders under $20 will be calculated at the checkout.
Orders placed before 12pm Monday-Friday will be shipped same day, orders placed after 12pm will be shipped the next business day. Express Post will be delivered 1-2 days from the date of dispatch.
East coast estimate 1-5 business days
West coast estimate 4-10 business days.
United States, New Zealand, Canada, United Kingdom & Singapore:
Free standard shipping on all orders over $20! Shipping charges for orders under $20 will be calculated at the checkout
Location | Delivery Estimate |
United States | 5-10 business days |
New Zealand | 5-10 business days |
Canada | 6-10 business days |
United Kingdom | 6-10 business days |
Singapore | 6-10 business days |
Rest of the world:
Free standard shipping over $150! Orders under $150 have a shipping fee of $20. Delivery is estimated 5-10 business days.
If any issues are faced with your order we will contact you immediately by phone or email, as the customer it is your responsibility to provide accurate and timely information for delivery.
If for any reason your product is faulty or broken please contact us at enquiries@ecomodernessentials.com and we will contact you with further details to arrange an exchange or return. Customers are liable for any postage return charges unless we deem the goods to be faulty or broken. Unfortunately we cannot receive any claims after 30 days of you receiving your goods.
Not happy? Check out our 100% Happiness Guaranteed Policy.
Don't see your country listed or having trouble checking out? Contact us at enquiries@ecomodernessentials.com and we can help.
Unclaimed: if you fail to collect your item from the post office it will be returned to our head office. If you would like this reshipped to you we will charge you a shipping fee of $10 to do so.
Incorrect Address: If you enter the wrong address on your parcel and it is returned to us you will need to pay a $10 shipping fee for us to resend this.
Any unclaimed/returned parcels that you would prefer to have refunded instead of shipped will have an $8 refund/admin fee applied.