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FAQ

ECO is a cruelty free company. We do not test our ingredients, product protoypes or finished products on animals and we work closely with our ingredient suppliers to ensure they are aware of our company value & policies & are certified for ethical sourcing code compliance.

Essential oils are a mixture of natural chemical compounds specific to the plant family that the oil is derived from. Although our essential oils are pure and natural, they can be very potent if ingested incorrectly. 


Ingestion of essential oils should only be done if you have extensive knowledge of oils and the correct dosages. If you are ever in doubt, please contact a health practitioner or aromatherapist.

No, ECO. products do not contain parabens.

Essential Oils can be toxic for pets, never leave bottles open or in reach of animals. Each pet will differ, so please use caution when diffusing oils around pets. 

Watch out for changes in their behaviour, such as leaving the room while oils are burning or changes in eating habits. If you notice changes then we recommend to stop using that particular oil. 

Essential Oils Potentially Toxic to pets:
These oils are known to contain phenols and be toxic to cats/dogs
Peppermint oil, Citrus oils (including lemon oil), Tea Tree Oil, Pine oil, Eucalyptus oil, Cinnamon oil, Ylang ylang oil.
The higher the concentration of essential oil, the greater the risk to your pet. If your pet ingests any oils accidentally, go to the veterinarian immediately.

Our essential oils and face serums are vegan, however we cannot 100% guarantee our cleansers and cream products are, due to the sourcing of the raw material ingredients.

Face & Body products: Most ECO. products are safe for pregnancy; one exception is the Vitamin A serum as it contains Retinol, which is not recommended for pregnancy.

Essential Oils:

Aromatherapy and the use of essential oils can be a great support for an expecting mother, with benefits including pain relief, calming, sleeping, energy and mental grounding. However there are also some warnings that you should consider before using essential oils in your pregnancy journey.

The Golden Rules of Aromatherapy during Pregnancy
• If you have had difficulties falling pregnant or if you have had a history of complicated pregnancies or miscarriages avoid using essential oils during the first trimester unless you are under the supervision of a qualified practitioner.
• Dilute essential oils to 1% in a massage blend. Low dilutions are recommended because the expectant mother may experience a heightened sense of smell and find a stronger blend too overwhelming. Secondly, there is good evidence to suggest that essential oil molecules can cross the placenta and some essential oils in large concentrations may not be healthy for the baby.
• Use your increased sense of smell to advantage and inhale each essential oil before use. You will know immediately if the oil is suitable for you as it will smell obviously wonderful or unpleasant. Note: essential oil preferences may change throughout your pregnancy.

COMMONLY USED ESSENTIAL OILS TO AVOID DURING PREGNANCY
• Atlas Cedarwood (Cedrus atlantica)
• Basil
• Clary Sage*
• Eucalyptus
• Fennel*
• German Chamomile (Chamomillia recutita)
• Juniper Berry
• Marjoram*
• Myrrh
• Nutmeg*
• Peppermint*
• Rose*
• Rosemary
• Sage
• Spearmint
• Vetiver
• Wintergreen
• Yarrow
*Safe to use in the last few weeks of pregnancy and during labour if desired.

Essential oils can gently enhance an expectant mothers’ journey, both physically and emotionally, during this special time of change in her life. Aromatherapy can be used in all stages of pregnancy from easing morning sickness and aching muscles to labour preparation and support during the delivery. The oils listed below are considered safe and beneficial for pregnant women.

ESSENTIAL OILS FOR PREGNANCY
• Bergamot
• Black Pepper
• Clove Bud
• Frankincense
• Geranium
• Ginger
• Lavender
• Lemon/ LIme
• Orange
• Mandarin
• Neroli
• Sandalwood
• Ylang Ylang

Helpful oils:
Muscle aches: Lavender, Ginger, Black Pepper, Roman Chamomile, Frankincense, Clove
Constipation:Lavender, Black Pepper, Orange, Mandarin
Indigestion: Roman Chamomile, Mandarin, Ginger, Orange, Black Pepper, Lime
Morning sicknes: Ginger, Lemon, Orange
Stress: Lavender, Ylang Ylang, Neroli, Sandalwood, Bergamot, Frankincense, Geranium
Uterine Tonic for labour preparation: Peppermint, Jasmine, Clary Sage, Clove, Palmarosa, Fennel, Nutmeg - Massage abdomen and lower back during last 2 to 3 weeks of pregnancy
Labour Pains and contractions: Lavender, Clary Sage, Black Pepper, Geranium, Marjoram, Clove, Nutmeg, Jasmine, Frankincense, Peppermint, Ginger Inhalation, Massage.

Why is there conflicting information about the essential oils I can use during pregnancy?
Even amongst very prominent and respected aromatherapists there are different opinions about the safety of using certain essential oils during pregnancy. Some essential oils are thought to have the effect of promoting menstruation or regulating hormones and although there is no evidence to suggest that these oils would affect a pregnancy we cannot be sure so for now avoiding these essential oils is prudent. The following includes commonly used essential oils to avoid but is not a definitive list. For safe self-care choose essential oils from the list above.

Please always seek medical advice for use of essential oils during pregnancy.

BABIES (0 to 24 months)

Essential oils are considered too strong for use on baby’s skin and a little overwhelming on their developing systems.  We can still use aromatherapy in the form of tea and in a diffuser.

Bath Time

To soothe irritated skin and cranky moods add chamomile or lavender tea to the bath. Brew a strong pot using the dried herb and strain before adding to baby’s bath water.

Tummy Troubles

If your baby is breastfeeding you can try drinking fennel, peppermint or chamomile tea which will end up in your breast milk and from there help ease a windy sore tummy.

Dry Skin

A massage using a good quality olive oil is a useful remedy for flaky skin and cradle cap.

Sweet Dreams

A diffuser in the bedroom to gently fragrance the air creates a restful and calming space. Add 5 drops to the diffuser and diffuse for up to 30 minutes around bedtime. Neroli, Chamomile, Lavender or Mandarin are soothing and relaxing choices

CHILDREN (2 to 8 years)

Children love aromatherapy and will make it abundantly clear which oils they like the best.  Use a low dilution of 1% when applying to your child’s skin.  Stick to the gentler essential oils such as Lavender, Rose, Mandarin, Sandalwood, Chamomile, Spearmint, Lemon, Orange, Lemon Myrtle and Neroli.

Bubble Bath

Who doesn’t love a bubble bath? You can make your own by blending 20 drops of essential oil to 100mls of liquid castile soap.  Castile soap is made using olive oil and has skin nourishing properties.  Neroli, Rose, Sandalwood, Chamomile, Lavender or Mandarin essential oils are gentle on the skin and help with relaxation and ease upsets.

Massage

Many children enjoy a massage before bed. A beautiful space for parents and children to bond, massage can help calm the mind and body and if done regularly can become a signal for your child to sleep.  Use a 1% dilution; 2 drops of essential oil to 10mls of carrier oil.  Pick a blend from Neroli, Rose, Chamomile, Lavender or Mandarin.  Older children enjoy choosing their favourite oils for you to use.

 

Diffuser

An energizing blend starts the day with joy and zest for the whole family. Energizing morning oils include Lemon, Orange, Lemon Myrtle, May Chang and Spearmint. Blending Tip: Add a few drops of a grounding oil to take the sharp aroma out of a citrus blend. Try Geranium, Ylang Ylang, Cedarwood or Lavender. To disinfect the air when family members have a cold diffuse Lime or Lemon Myrtle to prevent the bug from spreading.

Organic means that chemicals or toxins are not used in the manufacture or production of a product. We have many Certified Organic Face & Body Products, which will be clearly stated in the name or product description. ECO. Certified Organic products are certified organic by the ACO, Australian Certified Organic; Australia’s largest certifier for organic & biodynamic product.

The term therapeutic grade isn’t actually a recognised Essential Oil standard - there’s no regulating organisation that monitors it so yes we could say that we are therapeutic grade but that could be a little misleading as there’s no real definition for it! We prefer to confirm that our oils are 100% pure essential oils, that are true to botanical species and contain no synthetics or nature identicals 🌱

The ECO. essential oils are 100% pure. They are of a very high quality & are used by everyday consumers & professional practioners globally.

ECO. products are produced in manufacturing facilities that have achieved the highest standards available for cosmetics in Australia, they are TGA compliant, GMP Compliant, Australian Certified Organic and audited frequently to maintain this high standard.

ECO. is a natural skin care range based on pure essential oils, plant extracts & vitamins. These ingredients are active & promote response in the skin (which is what we want to improve our skin health & appearance!) If you have a sensitive skin, we recommend you slowly introduce new products into your regime, one product at a time. This will give your skin time to adjust. Timing may vary for this; you know your skin better than anyone! You can patch test on your inner elbow or behind the ear beforehand using products. Apply a small amount & leave as long as it normally takes for your skin to respond, or for 24 hours. If you experience any uncomfortable sensations, such as stinging or burning, wash off immediately & contact your store of purchase.

ECO.products are perfectly safe & suitable for all ages! We have certified organic products for baby & suitable products for teenagers, anti-ageing, for mature skins & everyone in between! If you go to the “Know your skin” tab on the ECO. website, you will find information on all skin types & concerns & recommended ECO. products.

Rosacea is a skin condition that’s cause is not completely clear. Symptoms may include redness, visible blood vessels, papules & pustules. Alcohol, caffeine & spicy food consumption may flare this condition. Harsh or chemical products may also aggravate. Recommended ECO. Products are Skin Rescue Serum, Certified Organic Rosehip Oil, Vitamin C serum & the Refresh Range. It is best to slowly introduce your skin to one product at time, & over a period of time for the skin to adjust. Once the skin has adjusted & become healthier, Vitamin A serum may be introduced slowly, at night only.

.ECO.Vitamin C Serum contains 2% Vitamin C in the form of Ascorbyl Tetraisopalmitate. An oil soluble form of Vitamin C, able to penetrate oils (or lipids) as well as water for deeper penetration into the skins layers. It also does not sting on application, as it does not require a low pH to penetrate. It is also a stable form of Vitamin C, therefore works as antioxidant long after you apply & has a longer shelf life. Even though the percentage seems low at 2% this form of Vitamin C is active & combines with other effective ingredients in the serum to deliver results.

ECO. Vitamin A serum contains .5% Retinol. Retinol is a whole form of the Vitamin A molecule. This is one of the most active forms of Vitamin A obtainable over the counter & a potent antioxidant. Vitamin A is naturally found in our body & contributes to healthy vision, bones, immune function & healthy functioning skin. It is a direct skin cell communicator, so vital to “normalize” cell function. It communicates to a skin cell to behave like a young, healthy functioning cell & therefore addresses many skin conditions & concerns; pigmentation, fine lines, wrinkles, loss of elasticity & acne. The overall appearance of the skin is improved. It is not advisable to use Retinol in pregnancy.

All ECO. products are made in Australia, however not all ingredients are sourced from Australia. Due to climatic, geographic & season availability reasons, all ingredients may not be obtained in Australia. Our essential oils are sourced from countries where the plant material grows best climatically & seasonally and that contain the best active constituents to perform accordingly to the high standards we set. The ingredients are sourced from countries aligned with our manufacturing ethical sourcing code compliance & Quality Assurance standards.

You can view all of our ingredients sourcing in our ingredients glossary. 

ECO. Peppermint oil is a pure oil that contains menthol, which naturally holds inherent therapeutic properties. It will crystalise in cooler temperatures, which is a natural process. To liquefy, run the outside of the bottle under warm water and swirl the contents, which should bring it back to its normal state.

We often are asked how we can make such high quality products so affordable. We believe in investing in our ingredients & not fancy packaging or expensive advertising. Many of our customers return because they love the quality, results & value of ECO. products & many find us through recommendation! We are TGA, GMP, ACO. Certified Organic approved for quality assurance.

he Rosehip Oil is perfect for skin maintenance & skin concerns & those who use wish to use a 100% pure certified organic rosehip oil. For the purists who love Rosehip! The Rosehip C02 Super serum is a serum, as it has a cocktail of ingredients & is for perfect for taking the anti-ageing benefits of Rosehip and other potent ingredients to another level. Some people who are first time users to skin care or have skin conditions may prefer to use 100% Rosehip only as their skin treatment or first before introducing other serums.

FAQ Rewards

 Simply login to your account here to view your ECO Rewards.

Send us an email at enquiries@ecomodernessentials.com with all the details and we will refund your points.

If you cancel an order or ask for a refund, your associated rewards points will be removed from your balance.

Rewards reset each year from the date you sign up. Make sure you make the most of your points early on! The more you purchase earlier, the quicker you can benefit for the rest of the year!