We are excited to have partnered with TerraCycle to effectively recycle all ECO. products ensuring none of them end up in landfill. This applies to our entire product range including essential oil glass bottles, plastic pumps and caps as well as PET skincare containers. All you need to do is return your empties to us and get $15 off your next order. It has never been so easy to look after the environment!
TerraCycle is Eliminating the Idea of Waste® by recycling the "non-recyclable." They have helped divert millions of pounds of waste from landfills and incinerators in over 20 countries. The collected waste is separated by glass and plastics. The glass is cleaned and sorted then crushed and melted to be used in new glass products. The plastics are sorted into various types of plastics then melted to be moulded into new recycled plastic products.
Have any questions about our recycling program? Please email us at firstname.lastname@example.org and our team will be happy to help.
Can I send my empty products in a different box? Sure can. Make sure you include your name and address inside the box.
Do I need to pay for shipping? Yes, but we will credit you a $15 discount on your next purchase. We suggest tracking the parcel to make sure your box gets to us.
What can I send? All of your empty ECO. products, both skincare and essential oils. Make sure all products are empty of any leftover residue.
How many products should I send at once? We suggest waiting until you have a few empty bottles and containers to fill your ECO. box before returning it to us. This makes it more efficient and less time consuming...on top of saving transport energy. Minimum of 3 bottles for credit to be sent and limit of 1 return per customer per month.
When will I get my credit? We will provide you with the credit as soon as we receive and process your parcel. You will receive an email notification confirming the credit has been added to your account.
I don't have an account, can I still get a credit? Yes definitely. All you need to do is create an account by clicking the login button on the top right hand of the screen. Alternatively, we can set one up for you once we receive your parcel with name & email.